Organizational Management and Operations Paper

ORGANIZATIONAL MANAGEMENT AND OPERATIONS PAPER Juan Malfavon CJA/484 v2 July 13, 2012 Gregory Baugh * Criminal Justice Trends Paper * The Policing component is only one part of the criminal justice system (triad of justice) that includes Policing, Courts, and Corrections, and it is the primary tier that generates criminal arrests, prosecutions, restraints, criminal activity, and protects the peace. * This paper will review the policing function of the criminal justice system and will identify, compare, and contrast the policing function at the local, state, and federal organizational levels of the criminal justice system.An analysis of the organizational, management, administration, and operational functions at these three organizational levels will be assessed for similarity of leadership and differences. * According to â€Å"Police Crunch† (2012), â€Å"To be an effective police/law enforcement officer, one must understand where we (law enforcement) has been, where society believes we are and what the heck is going to happen in the future† (Para. 1). For society to continue a policing effectiveness, one must also understand the leadership aspects associated with managing personnel, and equipment at all levels of law enforcement.Keeping the peace; be it local or national requires tremendous resources, and an acutely instinctive leadership base. * Police Function Comparison Defining law enforcement capability also requires identifying agencies that work in the same capacity of law enforcement; that is, protecting the pace, enforcing laws, and combating crime. In the article Trends and Practices in Law Enforcement and Private Security by the Law Enforcement-Private Security Consortium (2009).The Consortium defines law enforcement as the following agencies; Public law enforcement agencies, including local, state, and tribal police departments; sheriffs’ departments, and federal agencies, such as the Federal Bureau of Investigation (FBI), the Bureau of Alcohol, Tobacco, Firearms and Explosives, the U. S. Secret Service, the Drug Enforcement Administration, and many others. The purpose of identifying these agencies is to support the reader’s perspective of what law enforcement agencies are; be they local, state or federal.Policing at any level of civil capacity requires an arduous amount of time, resources, and most important; dependable personnel, and quality leadership. Technology and all its capabilities not only, but also help the law enforcement community to track and prevent possible crimes, and with the implementation of the county, state, and federal policing system, have arisen many positive attributes, one in particular is that policing agencies should model the same common goal.The prevention of crime and protection of life, to uphold and enforce the law, to combat public fear of crime, to promote community safety, to control traffic, to encourage respect for the law, and to protect the civil rights, and liberties of individuals (Heath & Terry, 2008). However; Costs associated with policing communities, educating police officers and keeping in line with the policing functions as depicted by Sir Robert Peel, are skyrocketing in the face of ever increasing criminal activity.To add to the decreasing structure of law enforcement, the lack of uniformity of leadership within these legal communities is a remarkable forfeiture in manpower development, and leadership continuity, which only serves to strengthen the criminal community. There are many varieties of police department operational functions that include: diversity in the hiring of the police officers as well as the type of training received.Many police agencies develop their own forum for training their officers in accordance with local policies. Unfortunately; not all police departments maneuver the same, and in most cases do not even operate under the same principles of policing or leadership development, thus the locale, state, and federal policing agencies have some policing similarity, but operate under completely diverse training, and operational standards, which account for operational mistakes, and unnecessary costs.One theory in relation to how some agencies are controlled is called the organizational theory, this theory argues that; a police officers’ conduct and deportment is shaped by his or her fellow officers and the culture of policing in that area. This can be true for all levels of law enforcement, and leadership at any regional setting. Some of these models are very rigid, and orderly, such as the quasi-military style model, where the organization functions much like a ilitary unit, such as the swat teams do, where battle dress uniforms are worn and military style tactics are employed for all training, this style of policing is more widely accepted at the local and state level of policing. During the authors tenure as a United States Marine, and acting in the capacity of a Military P olice Officer; training is based on military structure and much ridged, even when handling civilian personnel on or off base, the training was directive and demanded absolute aggressiveness, be it verbal or physical.There are also other less rigid programs of leadership such as the dominant style of policing model, the task force policing model, and the zero tolerance policing models (Walker & Katz). These models gravitate to a more civil capacity in handling personnel and civil issues and are more widely used by small town police forces or federal agencies. Just as people are different; so too are supervisory roles, mission statements and leaderships. Every policing organization has its common goals to adhere to such as, crime prevention, traffic, crime control, safety, and education, to name a few examples.The values and principles of policing are largely dictated by the area’s leading director, and the types of crimes that are associated with the local precinct. This uncan ny process of regional legal factors should serve to re-enforce, or to strengthen possible gaps in policing agencies, their logistics, training, and personnel issues through information sharing and innovative leadership, which is more commonly used and practiced nationwide. Organizational Similarities * With the aid of technology, and new law enforcement relationship’s established throughout the continental United States.Policing programs such as, the Federal Bureau of Investigations (FBI) and several other American agencies have established joint partnering programs with local law enforcement agencies (Fact Sheet: The USA Patriot Act – A Proven Homeland Security Tool,  2005). * This new form of joint policing has been made possible in large part because of the 911 terror attacks, and the signing of the USA Patriot act, authorizing law enforcement agencies to share information across state lines.This policing program structure has brought a significant punch to the w orld of policing at the national and international crime fighting arenas. * Although the law enforcement community has had a financial boon with the passage of the USA Patriot act, budgetary and management issues continue to have an impact on the policing community at all levels of legal enforcements, and the other tiers of the criminal justice system are also feeling the manpower, and financial pinch. It is for this reason that training programs like that of the Law Enforcement-Private Security Consortium. (2009), have established literature to support the uniformity training standards from which all law enforcement agencies can retrieve training guides, ideas, support, and assistance in improving the programs in their community and in their fight to combat crime, and secure the peace within their region or policing level, be it local, state, or federal.This program handbook is available to every policing agency and is published by the department of justice to ensure a uniformity s tructure among all policing agencies. Although there is a distinct difference between the uniforms that local, state, and federal agencies wear, there is little distinction in the mission of each agency, which is to maintain civil compliance with local, state and federal laws and to ensure the safety of its citizenry, but the underlying fact is that all agencies operate differently in leadership and with different goals. Leadership Characteristics * The federal level of law enforcement, which for the most part operates on the same level as the lower level agencies is tasked with bringing higher levels of criminals to justice such as, interstate drug traffickers, human trafficking as well as serial killers, and internationally wanted criminals. This type of program requires more funding, intelligence gathering, better equipment, and resources as well as leadership, intellect, discipline, and experience.An officer at this level should be thoroughly equipped and supported by all other agencies within the judicial system. * The state and local level leadership programs should focus on internal issues and implement programs to support the federal level agencies and to learn from the programs, and leadership characteristics that enable national and international enforcement agencies to handle such varied criminal traffic. * Close The future of law enforcement at the local, state, and federal level will have to convert to a more strategic in environment for law enforcement organizations because of the overwhelming amount of cybercrimes, human smuggling, drug trade and increased egregious crimes against humanity that are emerging within the United States and other countries. Information sharing will becomes easier and strategic in combating all crimes for law enforcement agencies, and will be the spear head to eradicating potential crimes at local, state and federal agencies. As law enforcement organizations at the local, state and federal level learn to compare, adju st, and recalibrate leadership responsibility, connect with information sharing programs and learn to work in unison to facilitate a uniformity style leadership programs, criminals and their factions will eventually start to follow a systematic shut down. * This study reviewed the policing functions at the local, state, and federal levels.An analysis of the organizational management, administration, and operational functions of these three regional law enforcement agencies revealed how law enforcement agencies at all levels have the same mission yet carry it out it in varied ways. * A view of the leadership characteristics and responsibilities showed how agents at the federal level require more training, funds, equipment and communication with lower level programs to adequately accomplish the mission of national and global policing. * * * * * * ReferencesLaw Enforcement in the 21st Century, Second Edition, by Heath B. Grant and Karen J. Terry. Published by Allyn & Bacon. Copyright à ‚ © 2008 by Pearson Education, Inc. * Law Enforcement-Private Security Consortium. (2009). Trends and Practics in Law * Enforcement and Private Security Collaborations . : U. S. Department of Justice. Police crunch. com. (2012). Retrieved from http://policecrunch. com Walker, S. , & Katz, C. M. The Police In America: An Introduction (6th ed. ). New York, New York: McGraw Hill. *

Scarce resource article

Nursing Shortage:   An Issue of Scarce ResourceThe present nursing shortage is a serious issue which poses a real threat to the future of the healthcare system especially on patients.   Research published last year by ANA predicts that the US will have a shortage of 1 million nurses by 2020 (http://bhpr.hrsa.gov/healthworkforce  /reports/behindrnprojections/4.htm), a bottleneck at US nursing schools caused more than 42 000 qualified applicants to be turned away in 2006-2007 (p.1623).Nursing experts attributed this shortage to five influencing factors.   First, it is mainly due to the simultaneous graying of the nurse workforce or the age or retirement of older nurses. Second, many are leaving the profession due to overworked and some even migrated to other countries in search for high paying ones.   Third, the number (especially the younger generations) entering the nursing profession continues to decline as they see the lack of stability and thus tend to choose other caree rs (American Nurses Association, 2003).Fourth, US nursing schools face a growing faculty shortage, schools lack the physical facilities, too few clinical training placements, and limited fund; all of these have not been able to keep pace with the demand. Fifth, while it is easy to blame the government for this shortage due to lack of funding for nursing programs, however, equally important is career burn out.   It can’t be denied that nursing is one among the many jobs that has a stressful work environment.   So, the job itself is responsible for this shortage.Further, CareerJournal.com has surveyed several students who mentioned that the best careers do not include nursing.   Some of the respondents mentioned that the lack of funding and facilities to train new nurses, poor working conditions in hospitals and poor salary scale make the nursing profession not a compensatory career.What makes this issue even worse is that research studies have found the shortage is alrea dy having a proven, adverse effect on the ability to deliver quality healthcare in the US.   One important negative effect on patient healthcare is the increased risk of patient deaths as simply there are not enough nurses to safely care for patients.   Another is the increased medical errors arising from many complications because of this shortage.   All of this equates to the inadequacy to meet the future health care needs of Americans.Because of all these, patient’s safety is threatened and health care quality is deteriorating.   This is because nurses are greatly responsible for the majority of patient care, as they perform the vital functions in a patient’s confinement in the hospital and thus providing more face to face services than doctors. But we need to ensure that there are enough registered nurses to meet future demands. What makes this issue even worse is that research studies have found the shortage is already having a proven, adverse effect on th e ability to deliver quality healthcare in the US.One important negative effect on patient healthcare is the increased risk of patient deaths as simply there are not enough nurses to safely care for patients.   Another is the increased medical errors arising from many complications because of this shortage.   All of this equates to the inadequacy to meet the future health care needs of Americans.To address this shortage, solutions must be developed in several areas, such as in education, healthcare deliver systems, policy and regulations, and image. This shortage is not solely nursings` issue and requires a collaborative effort among nursing leaders in practice and education, health care executives, government, and the media. Thus, the American government, nursing agencies, and other concerned groups have taken some steps to alleviate the nursing shortage such as to increase the number of admissions to theAmerican nursing education and improving working environment to retain nur ses.   On the other hand, they are pushing for budget changes which they hope to address the lack of funding issue of the nursing program.   Research has shown that quality of workplace environment and job satisfaction is correlated, which impacts on quality of care and patient outcomes.   ANA (2003) urge governments to act swiftly to develop a national health human resource strategy.But there are many barriers to the resolutions as addressing the shortage is really a difficult task.   For one, the government itself lack a substantive commitment to the health of Americans and that these barriers has increased due to the different views between policy making and health human resource planning.   But if this issue has to be resolved, all concerned groups; nurses, hospitals, clinics, and the government should work hand in hand.   Many concerned groups believed that an integrated health human resource strategy that includes the expeditious licensure and acceptance of those w ho wish to immigrate or who already reside in the different states of the US is needed to resolve the nursing shortage.Nurses are vital in the health care system, thus the government, nursing associations, employers, educators, and others have collaborated to address the nursing shortage issue. Nursing has been burdened with societal expectations of selflessness and devotion.   Thus, a high ethical and legal standard should be met by all American nurses.The nursing shortage carries with it a lot of implications.   Foremost, this has affected the quality and safety of the entire American health care system as nothing is more critical to the health and well being of Americans than safe, sound, and available health care.   Thus, the governments, professional associations, educators, administrators and employers have accelerated their efforts to reduce the potential threat of this shortage and thus minimize the potential public risk.   Hence, nursing education would flourish and nursing graduates would increase in number. With this, nursing graduates will have a positive job outlook as their demand is high. With these efforts, the nursing shortage would come to an end and nurses could provide the Americans with a safe and high quality health care.ReferencesAmerican Medical Association (2007).   No End in Sight to Nursing Shortage:   Bottleneck atNursing Schools a Key Factor.   Vol 298, No. 14. Available:American Nurses Association. (2003). Planning for the Future: Nursing Human ResourceProjections.   Available:   http://www.nursingworld.org/ojin/topic14/tpc14_4.htmNevidjon, B., Erickson, J. (January 31, 2001) The Nursing Shortage: Solutions for the Shortand Long Term Online Journal of Issues in Nursing. Vol. #6, No. #1, Manuscript 4.Available: http://www.nursingworld.org/ojin/topic14/tpc14_4.htm

Paper on your career or dream Essay Example | Topics and Well Written Essays - 250 words

Paper on your career or dream - Essay Example In a similar way, I thought that the best career path I should follow was that of a nurse. Reading interesting stories about the way nurses saved lives made me want to become a nurse in my life. As I progressed through school, I realized that nurses only provided care to patients with doctors playing the most important role in saving lives. However, becoming a medical doctor did not attract me as the appropriate career choice. After joining college to undertake a marketing course, I still have not discovered my career choice although I have engaged in modeling with the view of traveling around the world next year. Nonetheless, travelling around the world will open my viewpoint about various perspectives that will make me identify the choice of career path that I will follow although I think the business world appears more appealing and the best choice for anyone traveling across the world. Consequently, my marketing course will help me market the future business that I will engage in with my traveling exploits creating contacts that will become crucial once I started practicing

Examining the influence of culture on KFC in Chinese market Essay

Examining the influence of culture on KFC in Chinese market - Essay Example Qualitative research method is employed for accomplishing the research. Hence, questionnaires will be prepared based on the research questions (Flower, 2009). In order to obtain accurate results from the questionnaire analysis, the researcher has applied random sampling. The variables that are used in the questionnaire apply Likert scale, measuring from strongly disagrees to agree. Likert scale helps in deciphering the exact reaction of the respondents other than obtaining responses in just Yes and No (Bryman and Crame, 2011). This also assists in examining the strong opinion of the respondents regarding the questions. The respondents of the questionnaire are customers of KFC in China. They will give their opinion based on observation and satisfaction with the food and services that are experienced in the KFC restaurants in China. All the respondents of KFC are above 18 years, who are frequent visitors at KFC. The responses are significant so as to evaluate whether KFC is able to provide them foods and services that are according to their culture in the business. Their experience with the food products and service will encourage them to give rates to the quality. In order to maintain good relation with KFC, the researcher has taken approval from the fast food giant regarding the variables that are used for measuring the quality of services and food products. The variables are also approved by the culture study experts and practitioners so as to ensure validity of the research area in the real world. Qualitative research method is employed for accomplishing the main aim of the research. The qualitative research helps in comparing the data in cross section. It also provides information regarding the perception of the individual respondents of the survey. The qualitative research also helps in examining the responses, which aims at describing the local condition (Hennink, and Bailey, 2011). The focus group

The Concept of Self Essay Example | Topics and Well Written Essays - 500 words

The Concept of Self - Essay Example Since the first day of life children begin to intensively acquire information about their selves trying to understand the system of relationships between them and the environment. This accumulated knowledge or, as Rogers terms it, ‘field of experience’ includes all experiences available at the given moment, both conscious and unconscious. During the process of development, one portion of this field separates and becomes the persons ‘self’. This separated self develops through interactions with environmental and involves awareness of being and functioning and can be defined as-concept is "the organized set of characteristics that the individual perceives as peculiar to himself/herself" (Ryckman, 1993, p.106). Theoretically, an individual may develop optimally and avoid the influence of negative experiences. The needs for positive regard from others and positive self-regard would match persons evaluation and there would be congruence between self and experience, with full psychological adjustment as a result (Rogers, 1959). This ideal human condition is embodied in the fully functioning person who is open to experience able to live existentially, expresses feelings freely, acts independently, is creative and lives a richer life. By contrast, the maladjusted person is the polar opposite of the fully functioning individual. The maladjusted individual is defensive, maintains rather than enhances his life, lives according to a preconceived plan, feels manipulated rather than free, and is conforming rather than creative. The fully functioning person, on the contrary, is completely defense-free, open to experience, creative and able to live "the good life". Empirical support for the fully functioning person is somewhat mixed (Rogers, 1959). The person possessing positive self-concept treats the reality differently from the person

Eassay Essay Example | Topics and Well Written Essays - 1750 words

Eassay - Essay Example He did this in one of his great works titled â€Å"An Answer to the Question: ‘What is Enlightenment?’† which was published in the l870s. This era is referred to as the enlightenment era since it was the period in which traditional ethics were being replaced by individualism and reason This paper will focus on the enlightenment philosophy of Emanuel Kant and how it has been applied in various works. Before doing this it is crucial to understand Emanuel Kant’s philosophy on enlightenment thus the paper will carefully examine the philosophy concepts put across by Emanuel Kant on enlightenment. It will then specifically explore on individual identity and free will specifically how they are related with enlightenment. This will be done by using characters in the class material Voltaire’s Candide; Kant’s â€Å"What is Enlightenment?†. By using characters in the material, the paper will stipulate how identity and free will impact the thinking , decision making, and actions of different people by showing how they negatively or positively impact the thinking of characters in the above class material. Kant’s Enlightenment Philosophy Introduction The enlightenment period is considered to have begun in the mid 17th century to the 18th century. The major characteristic of this period was the revolutions in politics, society, philosophy and science. This is where a different approach from that of the medieval times was taken. During this time, philosophies considered to have paved way to the modern western world were put forward. For instance, the French revolution is attributed from enlightenment philosophies and concepts that stressed for the change in social orders and political set ups that were traditional which oppressed the ordinary French citizen. According to Emanuel Kant, Enlightenment is the ability of a person to emerge from a nonage that is imposed by oneself (Kant). The inability of someone to use their own thinking or understanding without influence form others is referred to as nonage. It is considered to be imposed by ourselves since it results from the lack of courage and indecision to use ones reasoning. For instance, in the past countrymen always followed orders and laws set by the monarch despite the fact that these laws and orders were oppressing to the citizens. They refused to reject or act out due to various reasons one of them being the lack of courage to speak out on the wrongs they suffered from such monarchies. Kant stipulated that the reason behind the large number of people living as minors in the society is cowardice and laziness (Kant). By this he meant that people lacked enlightenment since they felt it was more comfortable to live as minors than to stand up and fight for their rights. Kant stipulated that nonage is very dangerous since people get accustomed to it over the years resulting in it being instilled as a way of life hence the difficulty that is presented when one tries to come out of nonage or being enlightened. Emanuel Kant argued that during his time people had not yet reached the enlightened error but were simply in the enlightenment age. This meant that enlightenment was a process that would take a long time since nonage was something that was instilled so deeply in people’s minds that it had become a way of life. He pointed out religion as the most harmful and dangerous form of

International financial accounting and theory Term Paper

International financial accounting and theory - Term Paper Example Accounting theories are primarily developed to enhance economic decision making prior to financial record keeping and reporting. In the modern times however, industrial activities have had both positive and negative impacts especially on the society and the environment. The government and the society have consistently aired their concern and pressure on companies to address the adverse impacts of business undertakings on both environment and society. In this regard, social and environmental accounting theories have been integrated into the accounting practices to account for these concerns. The strengths, weaknesses and limitations of these theories and their position in the current accounting frameworks are evaluated in this paper. Social theory in accounting practices is concerned with the social responsibility of entities in regard to their recording keeping and financial reporting. Although it is not necessary for companies and business entities to prepare income statements and balance sheets that pertain to social responsibilities, it is important for such entities to evaluate their social achievements and success by evaluating their social performance aspects. Social accounting is used to measure this performance and report the social responsibility of a firm given the social activities it undertakes (Business and Economic Review, 2006, p.21).

Perceptual completion experiment Essay Example | Topics and Well Written Essays - 1000 words

Perceptual completion experiment - Essay Example There are other reasons too, like ‘cortical scotoma’. There have been numerous studies on the process of perceptual completion and various theories on how this process occurs have been put forward. The first person to notice the phenomenon of filling-in was the inventor of kaleidoscope, Sir David Brewster in the nineteenth century. In 1832, he wrote, â€Å"Though the base of the optic nerve is insensible to light that falls directly upon it, yet it has been made susceptible of receiving luminous impressions from the parts which surround it, and†¦the spot†¦in place of being black, has always the same color as the ground† (Crossland and Rubin, 2007). The phenomenon wasn’t studied for a long time until the twentieth century. In the recent times, however, this phenomenon has been largely studied using something called as ‘artificial scotomas’. V.S. Ramachandran and Richard Gregory developed â€Å"artificial scotoma†. In artificial scotoma, a small object such as a small dot is surrounded by a background noise. After steadily looking at the object for some time, the object vanishes in the background noise. (Pessoa & Weerd, 2003) But ‘filling in’ is not only influenced by the area around the blind spot. It is also influenced by attention and extended distance as shown by Ramachandran. If two orthogonal lines, one black and one white, of equal lengths, are running through the blind spot, you do not see a grayish smear at the centre. Instead, the line on which you focus more is more easily completed by perceptual completion. Now, if, one of the lines is longer, the line that is longer is more easily completed. (Pessoa & Weerd, 2003) Dennett, however, argues that there is no ‘filling-in’ but ‘finding out’. Dennett argues that our brain simply ignores the blind spot and there is no neural process involved in doing this. He further argues that if brain knows what

Audit Consultant Essay Example for Free

Audit Consultant Essay The Science of Scientific Writing If the reader is to grasp what the writer means, the writer must understand what the reader needs George D. Gopen and Judith A. Swan* *George D. Gopen is associate professor of English and Director of Writing Programs at Duke University. He holds a Ph. D. in English from Harvard University and a J. D. from Harvard Law School. Judith A. Swan teaches scientific writing at Princeton University. Her Ph. D. , which is in biochemistry, was earned at the Massachusetts Institute of Technology. Address for Gopen: 307 Allen Building, Duke University, Durham, NC 27706 Science is often hard to read. Most people assume that its difficulties are born out of necessity, out of the extreme complexity of scientific concepts, data and analysis. We argue here that complexity of thought need not lead to impenetrability of expression; we demonstrate a number of rhetorical principles that can produce clarity in communication without oversimplifying scientific issues. The results are substantive, not merely cosmetic: Improving the quality of writing actually improves the quality of thought. The fundamental purpose of scientific discourse is not the mere presentation of information and thought, but rather its actual communication. It does not matter how pleased an author might be to have converted all the right data into sentences and paragraphs; it matters only whether a large majority of the reading audience accurately perceives what the author had in mind. Therefore, in order to understand how best to improve writing, we would do well to understand better how readers go about reading. Such an understanding has recently become available through work done in the fields of rhetoric, linguistics and cognitive psychology. It has helped to produce a methodology based on the concept of reader expectations. Writing with the Reader in Mind: Expectation and Context Readers do not simply read; they interpret. Any piece of prose, no matter how short, may mean in 10 (or more) different ways to 10 different readers. This methodology of reader expectations is founded on the recognition that readers make many of their most important interpretive decisions about the substance of prose based on clues they receive from its structure. This interplay between substance and structure can be demonstrated by something as basic as a simple table. Let us say that in tracking the temperature of a liquid over a period of time, an investigator takes measurements every three minutes and records a list of temperatures. Those data could be presented by a number of written structures. Here are two possibilities: t(time)=15’, T(temperature)=32? , t=0’, T=25? ; t=6’, T=29? ; t=3’, T=27? ; t=12’, T=32? ; t=9’; T=31? time (min) 0 3 6 9 12 15 temperature(? C) 25 27 29 31 32 32 Precisely the same information appears in both formats, yet most readers find the second easier to interpret. It may be that the very familiarity of the tabular structure makes it easier to use. But, more significantly, the structure of the second table provides the reader with an easily perceived context (time) in which the significant piece of information (temperature) can be interpreted. The contextual material appears on the left in a pattern that produces an expectation of regularity; the interesting results appear on the right in a less obvious pattern, the discovery of which is the point of the table. If the two sides of this simple table are reversed, it becomes much harder to read. temperature(? C) 25 27 29 31 32 32 time(min) 0 3 6 9 12 15. Since we read from left to right, we prefer the context on the left, where it can more effectively familiarize the reader. We prefer the new, important information on the right, since its job is to intrigue the reader. Information is interpreted more easily and more uniformly if it is placed where most readers expect to find it. These needs and expectations of readers affect the interpretation not only of tables and illustrations but also of prose itself. Readers have relatively fixed expectations about where in the structure of prose they will encounter particular items of its substance. If writers can become consciously aware of these locations, they can better control the degrees of recognition and emphasis a reader will give to the various pieces of information being presented. Good writers are intuitively aware of these expectations; that is why their prose has what we call shape. This underlying concept of reader expectation is perhaps most immediately evident at the level of the largest units of discourse. (A unit of discourse is defined as anything with a beginning and an end: a clause, a sentence, a section, an article, etc. ) A research article, for example, is generally divided into recognizable sections, sometimes labeled Introduction, Experimental Methods, Results and Discussion. When the sections are confusedwhen too much experimental detail is found in the Results section, or when discussion and results interminglereaders are often equally confused. In smaller units of discourse the functional divisions are not so explicitly labeled, but readers have definite expectations all the same, and they search for certain information in particular places. If these structural expectations are continually violated, readers are forced to divert energy from understanding the content of a passage to unraveling its structure. As the complexity of the context increases moderately, the possibility of misinterpretation or noninterpretation increases dramatically. We present here some results of applying this methodology to research reports in the scientific literature. We have taken several passages from research articles (either published or accepted for publication) and have suggested ways of rewriting them by applying principles derived from the study of reader expectations. We have not sought to transform the passages into plain English for the use of the general public; we have neither decreased the jargon nor diluted the science. We have striven not for simplification but for clarification. Reader Expectations for the Structure of Prose Here is our first example of scientific prose, in its original form: The smallest of the URF’s (URFA6L), a 207-nucleotide (nt) reading frame overlapping out of phase the NH2-terminal portion of the adenosinetriphosphatase (ATPase) subunit 6 gene has been identified as the animal equivalent of the recently discovered yeast H+-ATPase subunit 8 gene. The functional significance of the other URF’s has been, on the contrary, elusive. Recently, however, immunoprecipitation experiments with antibodies to purified, rotenone-sensitive NADH-ubiquinone oxido-reductase [hereafter referred to as respiratory chain NADH dehydrogenase or complex I] from bovine heart, as well as enzyme fractionation studies, have indicated that six human URF’s (that is, URF1, URF2, URF3, URF4, URF4L, and URF5, hereafter referred to as ND1, ND2, ND3, ND4, ND4L, and ND5) encode subunits of complex I. This is a large complex that also contains many subunits synthesized in the cytoplasm. * [*The full paragraph includes one more sentence: Support for such functional identification of the URF products has come from the finding that the purified rotenone-sensitive NADH dehydrogenase from Neurospora crassa contains several subunits synthesized within the mitochondria, and from the observation that the stopper mutant of Neurospora crassa, whose mtDNA lacks two genes homologous to URF2 and URF3, has no functional complex I. We have omitted this sentence both because the passage is long enough as is and because it raises no additional structural issues. ] Ask any ten people why this paragraph is hard to read, and nine are sure to mention the technical vocabulary; several will also suggest that it requires specialized background knowledge. Those problems turn out to be only a small part of the difficulty. Here is the passage again, with the difficult words temporarily lifted: The smallest of the URF’s, and [A], has been identified as a [B] subunit 8 gene. The functional significance of the other URF’s has been, on the contrary, elusive. Recently, however, [C] experiments, as well as [D] studies, have indicated that six human URF’s [1-6] encode subunits of Complex I. This is a large complex that also contains many subunits synthesized in the cytoplasm. It may now be easier to survive the journey through the prose, but the passage is still difficult. Any number of questions present themselves: What has the first sentence of the passage to do with the last sentence? Does the third sentence contradict what we have been told in the second sentence? Is the functional significance of URF’s still elusive? Will this passage lead us to further discussion about URF’s, or about Complex I, or both? Information is interpreted more easily and more  uniformly if it is placed where most readers expect to find it. Knowing a little about the subject matter does not clear up all the confusion. The intended audience of this passage would probably possess at least two items of essential technical information: first, URF stands for Uninterrupted Reading Frame, which describes a segment of DNA organized in such a way that it could encode a protein, although no such protein product has yet been identified; second, both APTase and NADH oxido-reductase are enzyme complexes central to energy metabolism. Although this information may provide some sense of comfort, it does little to answer the interpretive questions that need answering. It seems the reader is hindered by more than just the scientific jargon. To get at the problem, we need to articulate something about how readers go about reading. We proceed to the first of several reader expectations. Subject-Verb Separation Look again at the first sentence of the passage cited above. It is relatively long, 42 words; but that turns out not to be the main cause of its burdensome complexity. Long sentences need not be difficult to read; they are only difficult to write. We have seen sentences of over 100 words that flow easily and persuasively toward their clearly demarcated destination. Those well-wrought serpents all had something in common: Their structure presented information to readers in the order the readers needed and expected it. Beginning with the exciting material and ending with a lack of luster often leaves us disappointed and destroys our sense of momentum. The first sentence of our example passage does just the opposite: it burdens and obstructs the reader, because of an all-too-common structural defect. Note that the grammatical subject (the smallest) is separated from its verb (has been identified) by 23 words, more than half the sentence. Readers expect a grammatical subject to be followed immediately by the verb. Anything of length that intervenes between subject and verb is read as an interruption, and therefore as something of lesser importance. The reader’s expectation stems from a pressing need for syntactic resolution, fulfilled only by the arrival of the verb. Without the verb, we do not know what the subject is doing, or what the sentence is all about. As a result, the reader focuses attention on the arrival of the verb and resists recognizing anything in the interrupting material as being of primary importance. The longer the interruption lasts, the more likely it becomes that the interruptive material actually contains important information; but its structural location will continue to brand it as merely interruptive. Unfortunately, the reader will not discover its true value until too late-until the sentence has ended without having produced anything of much value outside of that subject-verb interruption. In this first sentence of the paragraph, the relative importance of the intervening material is difficult to evaluate. The material might conceivably be quite significant, in which case the writer should have positioned it to reveal that importance. Here is one way to incorporate it into the sentence structure: The smallest of the URF’s is URFA6L, a 207-nucleotide (nt) reading frame overlapping out of phase the NH2-terminal portion of the adenosinetriphosphatase (ATPase) subunit 6 gene; it has been identified as the animal equivalent of the recently discovered yeast H+-ATPase subunit 8 gene. On the other hand, the intervening material might be a mere aside that diverts attention from more important ideas; in that case the writer should have deleted it, allowing the prose to drive more directly toward its significant point: The smallest of the URF’s (URFA6L) has been identified as the animal equivalent of the recently discovered yeast H+-ATPase subunit 8 gene. Only the author could tell us which of these revisions more accurately reflects his intentions. These revisions lead us to a second set of reader expectations. Each unit of discourse, no matter what the size, is expected to serve a single function, to make a single point. In the case of a sentence, the point is expected to appear in a specific place reserved for emphasis. The Stress Position It is a linguistic commonplace that readers naturally emphasize the material that arrives at the end of a sentence. We refer to that location as a stress position. If a writer is consciously aware of this tendency, she can arrange for the emphatic information to appear at the moment the reader is naturally exerting the greatest reading emphasis. As a result, the chances greatly increase that reader and writer will perceive the same material as being worthy of primary emphasis. The very structure of the sentence thus helps persuade the reader of the relative values of the sentence’s contents. The inclination to direct more energy to that which arrives last in a sentence seems to correspond to the way we work at tasks through time. We tend to take something like a mental breath as we begin to read each new sentence, thereby summoning the tension with which we pay attention to the unfolding of the syntax. As we recognize that the sentence is drawing toward its conclusion, we begin to exhale that mental breath. The exhalation produces a sense of emphasis. Moreover, we delight in being rewarded at the end of a labor with something that makes the ongoing effort worthwhile. Beginning with the exciting material and ending with a lack of luster often leaves us disappointed and destroys our sense of momentum. We do not start with the strawberry shortcake and work our way up to the broccoli. When the writer puts the emphatic material of a sentence in any place other than the stress position, one of two things can happen; both are bad. First, the reader might find the stress position occupied by material that clearly is not worthy of emphasis. In this case, the reader must discern, without any additional structural clue, what else in the sentence may be the most likely candidate for emphasis. There are no secondary structural indications to fall back upon. In sentences that are long, dense or sophisticated, chances soar that the reader will not interpret the prose precisely as the writer intended. The second possibility is even worse: The reader may find the stress position occupied by something that does appear capable of receiving emphasis, even though the writer did not intend to give it any stress. In that case, the reader is highly likely to emphasize this imposter material, and the writer will have lost an important opportunity to influence the reader’s interpretive process. The stress position can change in size from sentence to sentence. Sometimes it consists of a single word; sometimes it extends to several lines. The definitive factor is this: The stress position coincides with the moment of syntactic closure. A reader has reached the beginning of the stress position when she knows there is nothing left in the clause or sentence but the material presently being read. Thus a whole list, numbered and indented, can occupy the stress position of a sentence if it has been clearly announced as being all that remains of that sentence. Each member of that list, in turn, may have its own internal stress position, since each member may produce its own syntactic closure. Within a sentence, secondary stress positions can be formed by the appearance of a properly used colon or semicolon; by grammatical convention, the material preceding these punctuation marks must be able to stand by itself as a complete sentence. Thus, sentences can be extended effortlessly to dozens of words, as long as there is a medial syntactic closure for every piece of new, stress-worthy information along the way. One of our revisions of the initial sentence can serve as an example: The smallest of the URF’s is URFA6L, a 207-nucleotide (nt) reading frame overlapping out of phase the NH2-terminal portion of the adenosinetriphosphatase (ATPase) subunit 6 gene; it has been identified as the animal equivalent of the recently discovered yeast H+-ATPase subunit 8 gene. By using a semicolon, we created a second stress position to accommodate a second piece of information that seemed to require emphasis. We now have three rhetorical principles based on reader expectations: First, grammatical subjects should be followed as soon as possible by their verbs; second, every unit of discourse, no matter the size, should serve a single function or make a single point; and, third, information intended to be emphasized should appear at points of syntactic closure. Using these principles, we can begin to unravel the problems of our example prose. Note the subject-verb separation in the 62-word third sentence of the original passage: Recently, however, immunoprecipitation experiments with antibodies to purified, rotenone-sensitive NADH-ubiquinone oxido-reductase [hereafter referred to as respiratory chain NADH dehydrogenase or complex I] from bovine heart, as well as enzyme fractionation studies, have indicated that six human URF’s (that is, URF1, URF2, URF3, URF4, URF4L, and URF5,  hereafter referred to as ND1, ND2, ND3, ND4, ND4L and ND5) encode subunits of complex I. After encountering the subject (experiments), the reader must wade through 27 words (including three hyphenated compound words, a parenthetical interruption and an as well as phrase) before alighting on the highly uninformative and disappointingly anticlimactic verb (have indicated). Without a moment to recover, the reader is handed a that clause in which the new subject (six human URF’s) is separated from its verb (encode) by yet another 20 words. If we applied the three principles we have developed to the rest of the sentences of the example, we could generate a great many revised versions of each. These revisions might differ significantly from one another in the way their structures indicate to the reader the various weights and balances to be given to the information. Had the author placed all stress-worthy material in stress positions, we as a reading community would have been far more likely to interpret these sentences uniformly. We couch this discussion in terms of likelihood  because we believe that meaning is not inherent in discourse by itself; meaning requires the combined participation of text and reader. All sentences are infinitely interpretable, given an infinite number of interpreters. As communities of readers, however, we tend to work out tacit agreements as to what kinds of meaning are most likely to be extracted from certain articulations. We cannot succeed in making even a single sentence mean one and only one thing; we can only increase the odds that a large majority of readers will tend to interpret our discourse according to our intentions. Such success will follow from authors becoming more consciously aware of the various reader expectations presented here. W e cannot succeed in making even a single sentence mean one and only one thing; we can only increase the odds that a large majority of readers will tend to interpret our discourse according to our intentions. Here is one set of revisionary decisions we made for the example: The smallest of the URF’s, URFA6L, has been identified as the animal equivalent of the recently discovered yeast H+-ATPase subunit 8 gene; but the functional significance of other URF’s has been more elusive. Recently, however, several human URF’s have been shown to encode subunits of rotenone-sensitive NADH-ubiquinone oxido-reductase. This is a large complex that also contains many subunits synthesized in the cytoplasm; it will be referred to hereafter as respiratory chain NADH dehydrogenase or complex I. Six subunits of Complex I were shown by enzyme fractionation studies and immunoprecipitation experiments to be encoded by six human URF’s (URF1, URF2, URF3, URF4, URF4L, and URF5); these URF’s will be referred to subsequently as ND1, ND2, ND3, ND4, ND4L and ND5. Sheer length was neither the problem nor the solution. The revised version is not noticeably shorter than the original; nevertheless, it is significantly easier to interpret. We have indeed deleted certain words, but not on the basis of wordiness or excess length. (See especially the last sentence of our revision. ) When is a sentence too long? The creators of readability formulas would have us believe there exists some fixed number of words (the favorite is 29) past which a sentence is too hard to read. We disagree. We have seen 10-word sentences that are virtually impenetrable  and, as we mentioned above, 100-word sentences that flow effortlessly to their points of resolution. In place of the word-limit concept, we offer the following definition: A sentence is too long when it has more viable candidates for stress positions than there are stress positions available. Without the stress position’s locational clue that its material is intended to be emphasized, readers are left too much to their own devices in deciding just what else in a sentence might be considered important. In revising the example passage, we made certain decisions about what to omit and what to emphasize. We put subjects and verbs together to lessen the reader’s syntactic burdens; we put the material we believed worthy of emphasis in stress positions; and we discarded material for which we could not discern significant connections. In doing so, we have produced a clearer passagebut not one that necessarily reflects the author’s intentions; it reflects only our interpretation of the author’s intentions. The more problematic the structure, the less likely it becomes that a grand majority of readers will perceive the discourse in exactly the way the author intended. T he information that begins a sentence establishes  for the reader a perspective for viewing the sentence as a unit. It is probable that many of our readersand perhaps even the authorswill disagree with some of our choices. If so, that disagreement underscores our point: The original failed to communicate its ideas and their connections clearly. If we happened to have interpreted the passage as you did, then we can make a different point: No one should have to work as hard as we did to unearth the content of a single passage of this length. The Topic Position To summarize the principles connected with the stress position, we have the proverbial wisdom, Save the best for last. To summarize the principles connected with the other end of the sentence, which we will call the topic position, we have its proverbial contradiction, First things first. In the stress position the reader needs and expects closure and fulfillment; in the topic position the reader needs and expects perspective and context. With so much of reading comprehension affected by what shows up in the topic position, it behooves a writer to control what appears at the beginning of sentences with great care. The information that begins a sentence  establishes for the reader a perspective for viewing the sentence as a unit: Readers expect a unit of discourse to be a story about whoever shows up first. Bees disperse pollen and Pollen is dispersed by bees are two different but equally respectable sentences about the same facts. The first tells us something about bees; the second tells us something about pollen. The passivity of the second sentence does not by itself impair its quality; in fact, Pollen is dispersed by bees is the superior sentence if it appears in a paragraph that intends to tell us a continuing story about pollen. Pollen’s story at that moment is a passive one. Readers also expect the material occupying the topic position to provide them with linkage (looking backward) and context (looking forward). The information in the topic position prepares the reader for upcoming material by connecting it backward to the previous discussion. Although linkage and context can derive from several sources, they stem primarily from material that the reader has already encountered within this particular piece of discourse. We refer to this familiar, previously introduced material as old information. Conversely, material making its first appearance in a discourse is new information. When new information is important enough to receive emphasis, it functions best in the stress position. When old information consistently arrives in the topic position, it helps readers to construct the logical flow of the argument: It focuses attention on one particular strand of the discussion, both harkening backward and leaning forward. In contrast, if the topic position is constantly occupied by material that fails to establish linkage and context, readers will have difficulty perceiving both the connection to the previous sentence and the projected role of the new sentence in the development of the paragraph as a whole. Here is a second example of scientific prose that we shall attempt to improve in subsequent discussion: Large earthquakes along a given fault segment do not occur at random intervals because it takes time to accumulate the strain energy for the rupture. The rates at which tectonic plates move and accumulate strain at their boundaries are approximately uniform. Therefore, in first approximation, one may expect that large ruptures of the same fault segment will occur at approximately constant time intervals. If subsequent main shocks have different amounts of slip across the fault, then the recurrence time may vary, and the basic idea of periodic mainshocks must be modified. For great plate boundary ruptures the length and slip often vary by a factor of 2. Along the southern segment of the San Andreas fault the recurrence interval is 145 years with variations of several decades. The smaller the standard deviation of the average recurrence interval, the more specific could be the long term prediction of a future mainshock. This is the kind of passage that in subtle ways can make readers feel badly about themselves. The individual sentences give the impression of being intelligently fashioned: They are not especially long or convoluted; their vocabulary is appropriately professional but not beyond the ken of educated general readers; and they are free of grammatical and dictional errors. On first reading, however, many of us arrive at the paragraph’s end without a clear sense of where we have been or where we are going. When that happens, we tend to berate ourselves for not having paid close enough attention. In reality, the fault lies not with us, but with the author. We can distill the problem by looking closely at the information in each sentence’s topic position: Large earthquakes The rates Therefore one subsequent mainshocks great plate boundary ruptures the southern segment of the San Andreas fault the smaller the standard deviation Much of this information is making its first appearance in this paragraphin precisely the spot where the reader looks for old, familiar information. As a result, the focus of the story constantly shifts. Given just the material in the topic positions, no two readers would be likely to construct exactly the same story for the paragraph as a whole. If we try to piece together the relationship of each sentence to its neighbors, we notice that certain bits of old information keep reappearing. We hear a good deal about the recurrence time between earthquakes: The first sentence introduces the concept of nonrandom intervals between earthquakes; the second sentence tells us that recurrence rates due to the movement of tectonic plates are more or less uniform; the third sentence adds that the recurrence rates of major earthquakes should also be somewhat predictable; the fourth sentence adds that recurrence rates vary with some conditions; the fifth sentence adds information about one particular variation; the sixth sentence adds a recurrence-rate example from California; and the last sentence tells us  something about how recurrence rates can be described statistically. This refrain of recurrence intervals constitutes the major string of old information in the paragraph. Unfortunately, it rarely appears at the beginning of sentences, where it would help us maintain our focus on its continuing story. In reading, as in most experiences, we appreciate the opportunity to become familiar with a new environment before having to function in it. Writing that continually begins sentences with new information and ends with old information forbids both the sense of comfort and orientation at the start and the sense of fulfilling arrival at the end. It misleads the reader as to whose story is being told; it burdens the reader with new information that must be carried further into the sentence before it can be connected to the discussion; and it creates ambiguity as to which material the writer intended the reader to emphasize. All of these distractions require that readers expend a disproportionate amount of energy to unravel the structure of the prose, leaving less energy available for perceiving content. We can begin to revise the example by ensuring the following for each sentence: 1. The backward-linking old information appears in the topic position. 2. The person, thing or concept whose story it is appears in the topic position. 3. The new, emphasis-worthy information appears in the stress position. Once again, if our decisions concerning the relative values of specific information differ from yours, we can all blame the author, who failed to make his intentions apparent. Here first is a list of what we perceived to be the new, emphatic material in each sentence: time to accumulate strain energy along a fault approximately uniform large ruptures of the same fault different amounts of slip vary by a factor of 2 variations of several decades predictions of future mainshock Now, based on these assumptions about what deserves stress, here is our proposed revision: Large earthquakes along a given fault segment do not occur at random intervals because it takes time to accumulate the strain energy for the rupture. The rates at which tectonic plates move and accumulate strain at their boundaries are roughly uniform. Therefore, nearly constant time intervals (at first approximation) would be expected between large ruptures of the same fault segment. [However? ], the recurrence time may vary; the basic idea of periodic mainshocks may need to be modified if subsequent mainshocks have different amounts of slip across the fault. [Indeed? ], the length and slip of great plate boundary ruptures often vary by a factor of 2. [For example? ], the recurrence intervals along the southern segment of the San Andreas fault is 145 years with variations of several decades. The smaller the standard deviation of the average recurrence interval, the more specific could be the long term prediction of a future mainshock. Many problems that had existed in the original have now surfaced for the first time. Is the reason earthquakes do not occur at random intervals stated in the first sentence or in the second? Are the suggested choices of however, indeed, and for example the right ones to express the connections at those points? (All these connections were left unarticulated in the original paragraph. ) If for example is an inaccurate transitional phrase, then exactly how does the San Andreas fault example connect to ruptures that vary by a factor of 2? Is the author arguing that recurrence rates must vary because fault movements often vary? Or is the author preparing us for a discussion of how in spite of such variance we might still be able to predict earthquakes? This last question remains unanswered because the final sentence.

Capstone Project Essay Example for Free

Capstone Project Essay 1.0 Background of the Study Picardal Institute of Science and Technology (PIST) is an institution founded last July 12, 2008 and was located at the 2nd floor of Michaella’s Plaza, Andres Bonifacio Avenue, National Highway, Tibanga, Iligan City, province of Lanao del Norte, Philippines. This institution offers different courses under Commission on Higher Education (CHED) and Technical Education and Skills Development Authority (TESDA) like Bachelor of Science in Information Technology, Associate in Computer Technology, Two Year Graduate in Midwifery Program, Computer Hardware Servicing NC II, Food and Beverage Services NC II, Housekeeping NC II, Shielded Metal Arc Welding NC I and II, Gas Tungsten Arc Welding NC II, Bookkeeping NC III and Programming NC IV. They also offers short courses like Computer Literacy, PC Repair Basic and Advanced AutoCAD, Web Development, WordPress, Photoshop, English Proficiency, Welding Enhancement and Pipefitting. Since from its founding year, PIST in its 6th year in service of providing quality education to its students, they faced so many circumstances and one of it, is the problem in Cashier Department. As of today, the Cashier tends to do her job manually with so many paper works to be done, and so we, the researchers propose a computerized system. This Cashiering System will provide a computerized storing of student’s data, the enrolment assessment of the enrollee with the amount they need to pay during the training and with the entire breakdown. This system will also help the cashier into less paper works and less time to consume in inputting the student information; it can also generate cash flow report, list of student in every semester and daily reports of income. By using this system the cashier will be able to back-up her files, store information of student’s in database and restrict the unauthorized personnel to access this information. The cashier is not the only one who could benefit to this project but also the entire school along with the students, where they could be rest assured  that the Cashier Department will give them real status when it comes to their financial standing. 1.1 Conceptual Framework Through the given input from the student that is the Student’s Personal Information, course and subject load that will be the process and save into the database where we can add, edit, delete and save the student’s number of units as well as their payments and we will be able to assume that through this information we could come up to the expected output that is the summary of student accounts, inquiry of accounts, billing statement and assessment of fees. 1.2 Statement of the Problem This study aims to provide a computerized system that where specifically seek an answer to the following problems. 1. Many paper works. 2. No cashiering system yet. 3. No back-ups and easy to copy, edit and/or delete files without authorization. 4. Manual billing statement. 5. Transactions lack of security. 6. Could be used by unauthorized personnel. 7. Uneasy to search. 8. Summarizing data and writing reports takes a lot of time. 9. Data Duplication. 1.3 Objectives After identifying the problems we came up to these following objectives. 1. To lessen paper works to Cashier Department. 2. To provide a cashiering system. 3. To provide a proper storage with back-up features. 4. To generate a computerized billing statement. 5. To make a tangible system with full security. 6. To provide a system that restrict unauthorized user. 7. To provide a more easy way to search information inside the system. 8. To generate an automated summaries of every transactions. 9. To avoid redundancies of data in the database. 1.4 Significance of the Study This study was made to find out that the use of cashier system will lessen the time for the transaction of billing statements and payment. Also in using this system it can recognize the person involve in this study. This study will benefit the following person: Cashier of Picardal Institute of Science and Technology – it can help them to lessen their tasks in preparing of summary of billing statements. Students – it will provide them an easy way to pay their bills and they will benefit the accurate status of their tuition. To provide good services to students. To the Future Researchers – it can help them as a guide to enhance more from their future thesis. 1.5 Scope and Limitation 1.5.1 Scope The scope of this study focuses only on receiving payments from and process charges of students and also on tracking deposits and payments against student accounts. 1.5.2 Limitation The study is based on the PIST’s System flow and policies in cashiering, thus its capability is according to PIST’s needs only. Definition of Terms Assessment – refers to the total amount of which the enrollee enrolled in that particular academic and/or school year. It is where the student identifies the breakdown of their tuition per academic and/or school year. Billing Statement – it is a monthly or per examination summary of the current and/ or balances of the student’s tuition in that academic and/or school year. Breakdown – is the way that where the student able to see where all of his/her payments go. Cashier – it is a person who works at a store or other business who takes money, makes change, issues receipts and otherwise helps to facilitate customer transactions. Cashiering System – it is a System to receive payments from and process charges for students, employees, and the general public. Cashier Department – is responsible for receiving  and distributing funds, as well as maintaining records. The cashier’s department enables to keep records of dividends and other payouts and receiving payments from the students and /or clients. Computerized System – A computerized system is a computer system with a purpose. When we talk about a computer system, we are simply referring to the hardware and software that comprise the computer system. But when we talk about a computerized system, we are referring to a function (process or operation) integrated with a computer system and performed by trained people. Database A database is an organized collection of data. The data are typically organized to model relevant aspects of reality in a way that supports processes requiring this information. Student – is a learner, or someone who attends an educational institution. Is used for anyone who is learning, including mid-career adults who are taking vocational education or returning to university. CHAPTER 2 REVIEW OF RELATED LITERATURE AND STUDIES This chapter presents a review of related literature and studies gathered from different sources to support the findings and results of the study. 2.0 Related Literature Most institutions and establishments that we visit are using computerized systems to easily cater the needs of the customers or clients. It will also provide a better service to its clientele as well. The system will properly accommodate the needs of the students and the parents in taking the statement of accounts. It will provide an accurate, fast and smart statement of accounts to students that are up-dated for the school administrator and the students. It will also provide students to view their own statement of accounts. When having a computerized system we will be able to have an advantages and disadvantages. The advantages of having a computerized system are: Saving Time One important advantage offered by computerized accounting is it can save time for small business owners, who often must wear many hats. Calculations for functions like  payroll and billing can be performed quickly and efficiently by accounting software programs designed for small businesses. You can also access accounting records quickly without having to sift through stacks of paper. This can allow you to spend more time working with clients or performing marketing functions to help your business grow. Reduced Errors Manual number crunching presents the possibility of human error, which can be costly to a small business owner who may be in a hurry to complete an accounting task. Computerized accounting programs can reduce calculation errors that can result in inaccurate inventory counts, billing for too large or small of an amount or incorrect sales receipt totals. Having accurate accounting information can also help you avoid tax errors that could lead to problems with the Internal Revenue Service. Disadvantages: Dependence on Machinery On the downside, as with all machines, computers can fail from time to time, and a computer crash could leave you unable to perform accounting tasks and even result in the loss of information if files are not backed up properly. If you and/or your staff has little accounting knowledge and relies heavily on your computerized accounting program to do all the work, you may be at a loss as to what to do when your system or computer fails. Security breaches can also result in lost or stolen data. Expense Another disadvantage is that if youre converting from a manual to mechanized accounting system, youll need to bear the expense of software and possibly even new computers. Training on how to use a computerized system can result in lost productivity due to the associated downtime and learning curve. As time goes by, youll likely need to spend money on software upgrades as new versions become available. When your computers malfunction, youll need to pay for potentially costly repairs or replacements. Fewer errors mean fewer headaches there are countless ways in which errors can creep into your transactions. The more data entry required, the greater the chances for error. So a cashiering system which is able to supply the required information on the cashier’s behalf, while minimizing data entry, is highly desirable. Put another way, the more  automation applied to the process, the better. Provide outstanding service – it will reduce excessive waiting in line, eliminate delays in restoring the paid-up status of a student account, avoid egregious errors such as posting payments to the bank, provide for rapid production of duplicate receipts, cancel non-paying students more promptly to accommodate returning students, accepts payments even when the student system is down and automatically release the appropriate students holds when an account is made current. Note: Author year 2.1 Related Studies According to the research we made, there are other institutions here in Iligan City that uses computerized systems for Cashier Department that would assessed the students in a more easy and handful way. With this computerized system, it lessens the time consumed in accommodating all the students who will made transactions in the cashier department. Note: Author year Chapter III RESEARCH DESIGN AND METHODOLOGY The topics are given a deeper explanation in this chapter and the researchers will present the study. It consist of the research method, research instrument, interview, questionnaire, construction, validation, survey, administration and retrieval, research locale, population and sampling techniques, data gathering procedure, project design, project development, testing and operating procedures. 3.0 Project Design Through observation and interview we come up to these designs and coding.

Analysis of SMEs in India

Analysis of SMEs in India What are SMEs? Small and medium enterprises (also SMEs, small and medium businesses, SMBs, and variations thereof) are companies whose headcount or turnover falls below certain limits. The lack of a universal definition for SMEs is often considered to be an obstacle for business studies and market research. Definitions in use today define thresholds in terms of employment, turnover and assets. They also incorporate a reasonable amount of flexibility around year-to-year changes in these measures so that a business qualifying as an SME in one year can have a reasonable expectation of remaining an SME in the next. The thresholds themselves, however, vary substantially between countries. As the SME thresholds dictate to some extent the provision of government support, countries in which manufacturing and labor-intensive industries are prioritized politically tend to opt for more relaxed thresholds. Definition of SMEs in Indian context The MSMED Act 2006, which came into force w.e.f. 02/10/2006, defines the Micro, Small, and Medium Enterprises. As per the Act, the activities are classified into Manufacturing and Service Category. Initially, the MSMED Act 2006 had not defined the ‘Services Sector and RBIs guidelines were awaited. However, subsequently RBI have defined the services sector and the activities that can be covered under the SME sector. The following chart indicates the threshold investment levels for both Manufacturing sector (INVESTMENT IN PLANT MACHINERY) and Services sector (INVESTMENT IN EQUIPMENT) for the above three categories of Manufacturing and Services Enterprises : While calculating the investment in plant and machinery/equipment referred to above, the original price thereof shall be taken into account,irrespective of whether the plant and machinery/equipment are new or second hand. In case of imported machinery/equipment, the following duty/charges/costs shall be included in calculating their value: Import Duty (not to include miscellaneous expenses such as transportation from the port to the site of the factory, demurrage paid at the port); Shipping Charges; Customs Clearance charges; and Sales Tax or Value-added Tax. Cost of the following plant machinery/equipments etc would be excluded:; equipments such as tools, jigs, dies, moulds, and spare parts for maintenance and the cost of consumable stores; installation of plant machinery; research and development and pollution control equipments; power generation set and extra transformer installed by the enterprises as per the Regulations of the State Electricity Board; Bank charges and Service Charges paid to the National Small Industries Corporation or the State Small Industries Corporation; Procurement or Installation of cables, wiring bus bars, electrical control panels (not mounted on individual machines) Oil circuit breakers or miniature circuit breakers which are necessarily to be used for providing electrical power to the plant and machinery or for safety measures; Gas producer plants; Transportation charges (other than sales tax or value-added tax and excise duty) for indigeneous machinery from the place of their manufacture to the site of the enterprise); Charges paid for technical know-how for erection of plant machinery; Such storage tanks which store raw materials and finished products only and are not linked with the manufacturing process; Fire-fighting equipment; and Such other items as may be specified, by notification from time to time. In case of Service Enterprises, the original cost to exclude furniture, fittings and other items not directly related to the services rendered. Land and Building would also not be included while computing the machinery/equipments cost. SME would be meant to include Micro Small and Medium Enterprises (MSMEs). The above definitions of Micro, Small and Medium Enterprises would be in place of the existing definitions of Small Medium Industries and SSSBEs/Tiny Enterprises. Micro Enterprises would include Tiny Industries also. Small Enterprises (Manufacturing) would mean Small Scale Industries (SSIs). Medium Enterprises (Manufacturing) would mean Medium Industries (MIs). Small Enterprises (Services) and Medium Enterprises(Services) would mean other Small Medium Enterprises. Thus, SME Advances would be categorised as under: All advances to segments viz. Micro, Small and Medium Enterprises in the Manufacturing sector irrespective of sanctioned limits, (including advances against TDRs/Govt. Securities etc for business purposes to these categories of Borrowers), and Advances to Services Sectors such as Professional Self-Employed, Small Business Enterprises, and Small Road/Water Transport Operators and other enterprises, engaged in providing/rendering of services, conforming to the above investment criteria and -enjoying borrowing/non-borrowing facilities with the Bank (including advances against TDRs/Govt. Securities etc for business purposes to these categories of Borrowers). Those enterprises exceeding the investment ceilings would be categorized as Large Enterprises and be outside the purview of SME. The sanctioned limits would no longer be the criteria determining the status as micro or small or medium enterprises in these cases. Reserve Bank of India has since reviewed the definition on Priority Sector and have issued revised guidelines on lending to Priority Sector vide their Master Circular dated 2nd July, 2007. As per this circular Retail Trade is excluded from the activities classified as SME. (Source: www.bankofindia.com) Importance of SMEs Small and medium-sized enterprises (SMEs) are the backbone of all economies and are a key source of economic growth, dynamism and flexibility in advanced industrialized countries, as well as in emerging and developing economies. SMEs constitute the dominant form of business organization, accounting for over 95% and up to 99% of enterprises depending on the country. They are responsible for between 60-70% net job creations in Developing countries. Small businesses are particularly important for bringing innovative products or techniques to the market. Microsoft may be a software giant today, but it started off in typical SME fashion, as a dream developed by a young student with the help of family and friends. Only when Bill Gates and his colleagues had a saleable product were they able to take it to the marketplace and look for investment from more traditional sources. SMEs are vital for economic growth and development in both industrialized and developing countries, by playing a key role in creating new jobs. Financing is necessary to help them set up and expand their operations, develop new products, and invest in new staff or production facilities. Many small businesses start out as an idea from one or two people, who invest their own money and probably turn to family and friends for financial help in return for a share in the business. But if they are successful, there comes a time for all developing SMEs when they need new investment to expand or innovate further. That is where they often run into problems, because they find it much harder than larger businesses to obtain financing from banks, capital markets or other suppliers of credit. Boosting industrial growth By enhancing existing capacities, and by delivering cost-efficient goods and services as per the requirements of the local markets, SMEs have been driving industrial growth. Inspiring Consumption and Social Change SMEs play a defining role by offering reasonable, yet revolutionary goods and services to cater to the changing market requirements. Currently, SMEs have made its presence felt in areas like education, medical care, transportation, entertainment and local infrastructure development. Minuscule investment SMEs need low capital investment, in terms of per unit of output Increased Employment Opportunities SMEs generate both direct and indirect employment opportunities, in 2006-07, for instance, for every ten million rupees invested by the SME sector spawned employment opportunities for over 150 people. However, the same amount of investment carried out by the overall economy generated employment for just 37. 4 people. As per Government statistics in 2007-08, SMEs generated employment for 31.25 million people. Fuelling the local economy SMEs make use of natural resources and domestic skills to cater to the domestic market. The growth of SME sector also helps in socio-economic upliftment as it generates employment opportunities for untapped masses, living in urban and rural regions. Discourages migration to urban areas SMEs are synonymous for entrepreneurship. And the best part being setting up an SME doesnt include much risk. If SMEs generate employment opportunities in rural and semi-urban areas, migration to urban areas can be stemmed to a great extent. Transition from Agriculture Economy to Service-oriented one SMEs can play a crucial role in achieving the transition from a dominant agricultural economy to a service oriented economy, akin to Japan. Japans agricultural workforce has gone done from 68 percent to 4.9 percent, in case of United States, from 44 percent to 9 percent. Further, Indian agriculture sector can no longer generate extra employment opportunities to meet the requirements of the ever-growing population. In such a situation, only SMEs can come to the nations rescue. SME in the global scenario Even in the global scenario SMEs have always played a crucial role in their respective countrys economy. International comparisons reveal that SMEs create the majority of jobs. In the USA, nearly half of the private workforce is employed in small firms, of which three-fifth have less than five employees. In Japan, 78 percent of jobs are generated by SMEs. The same sector in Korea accounts for 99 percent of all manufacturing enterprises and 69 percent of employment in this sector. Therefore, SMEs must play a central role in the countrys employment strategy. This will require modification of policies and programmes to level the playing field, improve availability of credit, increase productivity, raise quality consciousness and competitiveness, and enhance job quality. Recent experiences of different countries in the context of globalisation also demonstrate that SMEs are better insulated from the pressures generated by the volatility of world trade and capital markets. They are more resistant to the stresses, and more responsive to the demands of the fast-changing technologies and entrepreneurial responses. Indeed, they are observed to be a very important vehicle for new technology adoption and entrepreneurial development. Ensuring the competitiveness of the SMEs is important as it would help in overall growth of manufacturing sector as also the national economy. The Indian Context The micro, small and medium enterprises (MSME) sector contributes significantly to the manufacturing output, employment and exports of the country. It is estimated that in terms of value, the sector accounts for about 45 per cent of the manufacturing output and 40 percent of the total exports of the country. The sector is estimated to employ about 42 million persons in over 13 million units throughout the country. Further, this sector has consistently registered a higher growth rate than the rest of the industrial sector. There are over 6000 products ranging from traditional to high-tech items, which are being manufactured by the MSMEs in India. It is well known that the MSMEs provide the maximum opportunities for both self employment and jobs after agriculture. Recognizing the contribution and potential of the sector, the definitions and coverage of the MSE sector were broadened significantly under the Micro, Small and Medium Enterprises Development (MSMED) Act, 2006 which recognized the concept of â€Å"enterprise† to include both manufacturing and services sector besides, defining the medium enterprises. For collecting and compiling the data for the MSME sector (including khadi, village and coir industries), the Fourth All India Census of MSMEs with reference year 2006-07, is being conducted in the country. The Census will provide the first database on the MSME sector after the enactment of MSME Development Act, 2006. PERFORMANCE OF MSEs As per the quick estimates of 4th All-India Census of MSMEs, the number ofenterprises is estimated to be about 26 million and these provide employment to an estimated60 million persons. Of the 26 million MSMEs, only 1.5 million are in theregistered segment while the remaining 24.5 million (94%) are in the unregistered segment. The State-wise distribution of MSMEs show that more than 55% of these enterprises are in 6 States, namely, Uttar Pradesh, Maharashtra, Tamil Nadu, West Bengal, Andhra Pradesh and Karnataka. Further, about 7% of MSMEs are owned by women and more than 94% of the MSMEs are proprietorships or partnerships. In view of the MSME sectors role in the economic and social development of the country, the Government has emphasized on its growth and development. It has taken various measures/initiatives from time to time which have facilitated the sectors ubiquitous growth. No discussion on MSMEs can be complete without a full treatment of the unorganized sector in which ent erprises are typically established through own funds or funds obtained through non-institutional sources, they lack managerial bandwidth, do not have established channels for marketing and are centered around a single traditional technology. More than 94 percent of MSMEs are unregistered, with a large number established in the informal or unorganized sector. The National Commission for Enterprises in the Unorganised Sector (NCEUS) defines unorganized sector as enterprise employing less than 10 workers. It has estimated such enterprises at 58 million with employment generated of 104 million persons. Of these, more than half the workers are classified as ‘self-employed. A large segment in this universe of self-employed consists of those who are engaged in non-farm activities. This segment predominantly consists of own account enterprises, i.e., where there are no hired workers and are run by self with or without the help of unpaid family members. The own account enterprises can be distinguished into those running within households and those outside the households. The household enterprises operate on the basis of family labour organizing production on its own, acquire its own raw material, use its own machinery and tools and market its products. Apart from own account enterprises, this segment also consists of enterprises having hired workers between 2 to 9. Very often, these enterprises are located in clusters but function independently without inter-firm linkages. The Office of the DC (MSME) provides estimates in respect of various performance parameters relating to the Sector. The time series data in respect of the Sector on various economic parameters, is incorporated in the following Table: MSEs Performance: Units, Investment, Production, Employment Exports The figures in brackets show the % growth over the previous year. Projected COMPARISON OF THE MSE SECTOR WITH THE OVERALL INDUSTRIAL SECTOR: The MSE sector has maintained a higher rate of growth vis-à  -vis the overall industrial sector as would be clear from the comparative growth rates of production for both the sectors during last five years as incorporated in the Table given below: Comparative Growth Rates CONTRIBUTION OF MSEs IN THE GROSS DOMESTIC PRODUCT (GDP) EMPLOYMENT IN MSE SECTOR The total employment from the MSE sector (including SSSBEs) in the country as per the Third All India Census of MSEs with reference Year 2001-02 was 249.33 lakh numbers. The units operating with fixed premises are treated as MSEs. As per the estimates compiled for the year 2007-08, the employment was 322.28 lakh persons in the sector. The share of MSEs in the total employment among units engaged in manufacturing and services is around 34.93%. Challenges faced by smes Mentoring Advocacy Even today, most small business in India are set up by first generation entrepreneurs. They often have a product or service idea, some money, a zest to hard work but limited knowledge about markets, Government or bank procedures, cash flows or how to manage labour. This is where mentoring a hand holding support becomes crucial. At times, this comes from an individual such as friend, relative, an NGO or a parent unit. This is episodic and unable to meet the vast requirement which the country has. This is sought to be institutionalized through extension/outreach efforts of central and state Governments. Trained manpower is made available for this task, right down the district levels, to act as the friend, philosopher and guide. These resource persons guide in setting up a evit, making it commercially viable, interacting with financial institutions and understanding markets, as well as the impact of globalisation with advancements in it. There is a strong more towards linking SMEs with bigger commodity or supply chain and providing acceptable quality and delivery schedules. The Central Governments agency for the task, the Small Industry Development Organisation, has accordingly moved away from its pre-reform regulatory to a direct promotional role of hand holding, advocacy and facilitation. This encompasses the legislative support put in place, fiscal incentives and protection from unequal competition. Credit Credit is the lifeline of business. Small businesses lack access to capital and money markets. Investors are unwilling to invest in proprietorships, partnerships or unlisted companies. As risk perception about small businesses is high. So is the cost of capital, institutional credit, when available, requires collateral which in turn makes the owner of the unit even more vulnerable to foreclosure. Credit guarantee funds which assist lending institution in advancing loans or mutual guarantee systems involving common guarantees from a group of people have not emerged in a significant manner. Unit finances comes under severe stress whenever an occasional event such as a large order, rejection of consignment, inordinate delay in payment occurs. The common stereotype about a banker lending an umbrella in sunshine and wanting it back as soon as it rains, gets reinforced in their dealing with small enterprises. It is, therefore, not surprising, that small enterprises prefer to first tap own resources or loans from friends and relatives and theres look for external finance. In India, many of small manufacturing enterprises do not access bank finance and only about 16% of total bank credit finds its way to the sector. Despite being a priority sector for lending, small manufacturing enterprises get just about 8% of their annual turnover as working capital requirements, as against normative requirements of 20%. Even for this, cost of credit is high. The problem is recognized and is sought to be addressed through various ways: Establishment of ISO 9000 certified, specialized SSI bank branches in districts/clusters. Directive for working capital finance @ 20% of annual normative turnover. Waiver of collateral requirements upto Rs. 0.5 million. Setting up of a credit Guarantee Trust to cover loans upto Rs. 2.5 million. Composite loans from a single agency upto Rs. 2.5 million. A national equity fund for equity to SSI units at 5 percent service charge Technology As mentioned earlier, small enterprises are often regarded for their labour intensity and the capability to work with local resources. In the part, this has often led to less emphasis on technology. Run of the mill technology coupled with functional packaging and inadequate finishing have at times led to small sector products being labeled as being of poor or substandard quality. This has a cascading impact on competitiveness. As small enterprises realize the need to link up with large ones, they are having a relook at technology options which would improve productivity, effectiveness and competitiveness. While sourcing technology, small business need to concentrate on the following essential issues: Information about Technology For small units information about technology options is often through word of mouth or from a visit to an advanced unit. With the advent of internet, new vistas are opening up through electronic journey catalogue downloads and advanced search facilities. The technology bureau for small enterprise promoted with the assistance of the UN offers access to databases and information on technology. Technology intervention in clusters offers near by units an opportunity for a look and feel of advanced technology entrepreneurs are also assisted to participate in overseas trade fairs to update tem with latest worldwide. Tool rooms, testing centres, production-cum-process centres and workshops also assist in this task. Actual procurement of technology Barriers to import technology, technology transfer issues, vendor capability, after sales support, import procedures impede procurement. In India, the Asia Pacific Centre to Transfer of Technology promotes match making between buyer and seller and facilities procurement through escort services. Encouragement to import of capital goods has also helped. Finance for Technology upgradation Small enterprises look to external sources of funding for upgrading technology as withdrawing money from business entails its own costs. In India, a technology upgradation and modernization fund and a hire purchase scheme attempts to meet this requirement. These are however, funds at normal lending costs. A new scheme called the credit linked capital subsidy scheme, for reducing the cost of funds, has now been put into place. Market Access In todays world, small enterprises can hardly match the adventising support or distribution reach of a large corporation. In India, small units sell best in limited or neighbourhood markets or when they are meeting a low volume specialized demand which no large player can effectively caterto. Increasingly, now the endeavour is to build the marketing activity of small units around their competitive advantage i.e., products which are labour intensive, items which cater to niche markets, low volume high margin products, sub assembly tasks, outsourcing jobs and ancillarisation. Sub-contracting exchanges are being established through Government and Industry associations to promote such interface. After sales service for imported products, AMCs on electronic equipment, reverse engineering (to the extent that it is WTO compatible) are the other areas being encouraged, sophisticated marketing is a task best left to large players. Small enterprises in India are realizing that the term â€Å" marketing† perhaps implies different things to different people for new SME businesses, head on competition with established giants makes little sense. Infrastructure Small units have traditionally operated from homes or a neighborhood work shed. Slowly, they began moving out and clustering together wherever electricity, water, raw materials, markets or labour were easier to access. Policy makers in India had anticipated the need for suitable infrastructure five decades ago and began a programme for setting up industrial estates. Non-assessment of economic viability, tardy implementation and poor maintenance due to drying up of funds affected these adversely. Later in the post reform period, the problem was sought to be addressed by setting up of such estates exclusively for small business. Almost 50 such estates have been set up. Because of their better infrastructure such as roads, telecommunication, power, effluent treatment plants, power, banks, watch ward, and reasonable cost, they have proved to be popular with small manufacturing for factory accommodation, allotment of sheds on hire purchase as well as outright sale etc. A concerted move h as also now been initiated for upgrading existing estates. Globalisation The globalisation of trade commerce has been given a push by agreements in the WTO and changed the business environment. It has therefore become necessary to sensitise SMEs about these changes and prepare them for the future. In India, a number of steps have been taken in this regard. Apart from setting up a WTO cell in the nodal ministry, 28 sensitization workshops were conducted across the country. Workshops have also been held on intellectual property rights and bar coding. Monitoring of imports in specific sectors where SMEs hae a significant presence and initiation of anti-dumping action where dumping was noticed, are the other steps taken in this respect. Procedures Government and bank procedures coupled with inspections remain a major hurdle in growth of small units. There are over 60 central, state and local laws which regulate small businesses in the areas of labour, factory maintenance environment, municipal bye laws, taxation, power etc. These require the maintenance of as many as 116 registers and forms. To enforce these, there is an army of inspector who visit units leading to harassment, delay, obstruction and increase in cost of production. Many small units are one man shows and cannot satisfy the letter of the law. The streamlining of such rules and regulations has become necessary if the creative genius of Indian entrepreneurs is to be fully unleashed. Some state governments have exhibited initiative in this regard. The Central Government has initiated a study to enact a single law for small businesses. This enactment should ease the situation considerably. Exit Mechanism Like products, Industries too have life cycles. There are industry segments which have seen their best days. Similarly, there are individual units where no amount of additional funds will help. Their bank loans have become bad and non performing. A sound exit policy which also safeguards labour interests has therefore, become necessary. It is anticipated that as of 1998, over Rs. 3.8 billion were locked in sick/weak units. An exit policy would help fresh circulation of a significant amount. The first steps in this regard have been taken recently by Indias central bank where by one time settlement of dues as on 31 March, 1997 was allowed. The results have been encouraging. Strategy Interventions for Revitalisation and Growth Significant charges in economic environment are being heralded in by the WTO. The removal of QRS has led to increased competition with imports. Many sectors of industry are facing competition from Chinese or Taiwanese imports within the country or from Bangladesh Srilanka or Nepal in export markets. It is the belief of the Indian Government that promotion and not protection is the answer to the issues of survival and growth. Thus, while reservation of items for exclusive production continues, the focus must now be on strengthening capabilities. This implies a holistic look at the concerns of industry. As part of this, the following strategic interventions have been initiated Easing access to general credit Introduction of options of limited partnership and factoring Subsiding cost of finance for upgrading technology Industry specific technology upgradation programmes Fund for developing and accessing overseas markets for export Expanding reach of infrastructure programmes Ushering in a regime of self certification in lien of inspections for various regulations Interventions in the future require that hurdles to growth are removed. They must encourage a seamless movement from small to medium to large. The Indian Government, therefore, is working on a new vision for the SSI sector through a flexible approach and a motivated team. The advocacy role of Government now involves new dimensions such as building up and arguing cases before the world trade body or dispute redressal for a, articulating needs of small enterprises before decision makers and other agencies. Credit is increasingly being made available at international rates. Technology upgrades at both the cluster and the individual level are being assisted. Cluster level technologies will be at Government cost with only user charges recovered credit guarantee scheme has been put in place if our market has opened up to due to WTO, we need to enable our small units established foot holds in new markets opened up for then by globalisation. Thus, along with improving quality, they are being given the opportunity of over seas travel, conducting market surveys, test marketing etc. The existing industrial centres are being revamped by involving industry associations with some government assistance and finally a migration from sunset industries to sunrise industries is being encouraged through a comprehensive and graceful exit policy, which balances interest of labour with those of the owners. Conclusion The singular contribution of SMEs is on account of their unique characteristics. Their role in economic activity is manifest in both tangible and intangible ways. If this contribution is to be sustained, then their uniqueness needs to be nurtured in an overt and explicit manner. The Indian experience has shown that it is possible to design targeted interventions be they area specific like clusters or be they sector / sub-sector or product-specific. Other countries, be they Asian or OECD, also have policies which aim at similar support. The need of the hour is for us to learn from each other, drawing upon experiences and identity best practice policies. These in turn have to meet local conditions and circumstances. A one size fits all approach will not work. Nevertheless, there can be no two opinions about the priority that SME policies deserve for achieving the socio-economic goal of employment growth and social justice, along with the individual aspirations. Recent Government Policies and Measures In addition to the growth potential of the sector and its critical role in the manufacturing and value chains, the heterogeneity and the unorganised nature of the Indian MSMEs are important aspects that need to be factored into policy making an Analysis of SMEs in India Analysis of SMEs in India What are SMEs? Small and medium enterprises (also SMEs, small and medium businesses, SMBs, and variations thereof) are companies whose headcount or turnover falls below certain limits. The lack of a universal definition for SMEs is often considered to be an obstacle for business studies and market research. Definitions in use today define thresholds in terms of employment, turnover and assets. They also incorporate a reasonable amount of flexibility around year-to-year changes in these measures so that a business qualifying as an SME in one year can have a reasonable expectation of remaining an SME in the next. The thresholds themselves, however, vary substantially between countries. As the SME thresholds dictate to some extent the provision of government support, countries in which manufacturing and labor-intensive industries are prioritized politically tend to opt for more relaxed thresholds. Definition of SMEs in Indian context The MSMED Act 2006, which came into force w.e.f. 02/10/2006, defines the Micro, Small, and Medium Enterprises. As per the Act, the activities are classified into Manufacturing and Service Category. Initially, the MSMED Act 2006 had not defined the ‘Services Sector and RBIs guidelines were awaited. However, subsequently RBI have defined the services sector and the activities that can be covered under the SME sector. The following chart indicates the threshold investment levels for both Manufacturing sector (INVESTMENT IN PLANT MACHINERY) and Services sector (INVESTMENT IN EQUIPMENT) for the above three categories of Manufacturing and Services Enterprises : While calculating the investment in plant and machinery/equipment referred to above, the original price thereof shall be taken into account,irrespective of whether the plant and machinery/equipment are new or second hand. In case of imported machinery/equipment, the following duty/charges/costs shall be included in calculating their value: Import Duty (not to include miscellaneous expenses such as transportation from the port to the site of the factory, demurrage paid at the port); Shipping Charges; Customs Clearance charges; and Sales Tax or Value-added Tax. Cost of the following plant machinery/equipments etc would be excluded:; equipments such as tools, jigs, dies, moulds, and spare parts for maintenance and the cost of consumable stores; installation of plant machinery; research and development and pollution control equipments; power generation set and extra transformer installed by the enterprises as per the Regulations of the State Electricity Board; Bank charges and Service Charges paid to the National Small Industries Corporation or the State Small Industries Corporation; Procurement or Installation of cables, wiring bus bars, electrical control panels (not mounted on individual machines) Oil circuit breakers or miniature circuit breakers which are necessarily to be used for providing electrical power to the plant and machinery or for safety measures; Gas producer plants; Transportation charges (other than sales tax or value-added tax and excise duty) for indigeneous machinery from the place of their manufacture to the site of the enterprise); Charges paid for technical know-how for erection of plant machinery; Such storage tanks which store raw materials and finished products only and are not linked with the manufacturing process; Fire-fighting equipment; and Such other items as may be specified, by notification from time to time. In case of Service Enterprises, the original cost to exclude furniture, fittings and other items not directly related to the services rendered. Land and Building would also not be included while computing the machinery/equipments cost. SME would be meant to include Micro Small and Medium Enterprises (MSMEs). The above definitions of Micro, Small and Medium Enterprises would be in place of the existing definitions of Small Medium Industries and SSSBEs/Tiny Enterprises. Micro Enterprises would include Tiny Industries also. Small Enterprises (Manufacturing) would mean Small Scale Industries (SSIs). Medium Enterprises (Manufacturing) would mean Medium Industries (MIs). Small Enterprises (Services) and Medium Enterprises(Services) would mean other Small Medium Enterprises. Thus, SME Advances would be categorised as under: All advances to segments viz. Micro, Small and Medium Enterprises in the Manufacturing sector irrespective of sanctioned limits, (including advances against TDRs/Govt. Securities etc for business purposes to these categories of Borrowers), and Advances to Services Sectors such as Professional Self-Employed, Small Business Enterprises, and Small Road/Water Transport Operators and other enterprises, engaged in providing/rendering of services, conforming to the above investment criteria and -enjoying borrowing/non-borrowing facilities with the Bank (including advances against TDRs/Govt. Securities etc for business purposes to these categories of Borrowers). Those enterprises exceeding the investment ceilings would be categorized as Large Enterprises and be outside the purview of SME. The sanctioned limits would no longer be the criteria determining the status as micro or small or medium enterprises in these cases. Reserve Bank of India has since reviewed the definition on Priority Sector and have issued revised guidelines on lending to Priority Sector vide their Master Circular dated 2nd July, 2007. As per this circular Retail Trade is excluded from the activities classified as SME. (Source: www.bankofindia.com) Importance of SMEs Small and medium-sized enterprises (SMEs) are the backbone of all economies and are a key source of economic growth, dynamism and flexibility in advanced industrialized countries, as well as in emerging and developing economies. SMEs constitute the dominant form of business organization, accounting for over 95% and up to 99% of enterprises depending on the country. They are responsible for between 60-70% net job creations in Developing countries. Small businesses are particularly important for bringing innovative products or techniques to the market. Microsoft may be a software giant today, but it started off in typical SME fashion, as a dream developed by a young student with the help of family and friends. Only when Bill Gates and his colleagues had a saleable product were they able to take it to the marketplace and look for investment from more traditional sources. SMEs are vital for economic growth and development in both industrialized and developing countries, by playing a key role in creating new jobs. Financing is necessary to help them set up and expand their operations, develop new products, and invest in new staff or production facilities. Many small businesses start out as an idea from one or two people, who invest their own money and probably turn to family and friends for financial help in return for a share in the business. But if they are successful, there comes a time for all developing SMEs when they need new investment to expand or innovate further. That is where they often run into problems, because they find it much harder than larger businesses to obtain financing from banks, capital markets or other suppliers of credit. Boosting industrial growth By enhancing existing capacities, and by delivering cost-efficient goods and services as per the requirements of the local markets, SMEs have been driving industrial growth. Inspiring Consumption and Social Change SMEs play a defining role by offering reasonable, yet revolutionary goods and services to cater to the changing market requirements. Currently, SMEs have made its presence felt in areas like education, medical care, transportation, entertainment and local infrastructure development. Minuscule investment SMEs need low capital investment, in terms of per unit of output Increased Employment Opportunities SMEs generate both direct and indirect employment opportunities, in 2006-07, for instance, for every ten million rupees invested by the SME sector spawned employment opportunities for over 150 people. However, the same amount of investment carried out by the overall economy generated employment for just 37. 4 people. As per Government statistics in 2007-08, SMEs generated employment for 31.25 million people. Fuelling the local economy SMEs make use of natural resources and domestic skills to cater to the domestic market. The growth of SME sector also helps in socio-economic upliftment as it generates employment opportunities for untapped masses, living in urban and rural regions. Discourages migration to urban areas SMEs are synonymous for entrepreneurship. And the best part being setting up an SME doesnt include much risk. If SMEs generate employment opportunities in rural and semi-urban areas, migration to urban areas can be stemmed to a great extent. Transition from Agriculture Economy to Service-oriented one SMEs can play a crucial role in achieving the transition from a dominant agricultural economy to a service oriented economy, akin to Japan. Japans agricultural workforce has gone done from 68 percent to 4.9 percent, in case of United States, from 44 percent to 9 percent. Further, Indian agriculture sector can no longer generate extra employment opportunities to meet the requirements of the ever-growing population. In such a situation, only SMEs can come to the nations rescue. SME in the global scenario Even in the global scenario SMEs have always played a crucial role in their respective countrys economy. International comparisons reveal that SMEs create the majority of jobs. In the USA, nearly half of the private workforce is employed in small firms, of which three-fifth have less than five employees. In Japan, 78 percent of jobs are generated by SMEs. The same sector in Korea accounts for 99 percent of all manufacturing enterprises and 69 percent of employment in this sector. Therefore, SMEs must play a central role in the countrys employment strategy. This will require modification of policies and programmes to level the playing field, improve availability of credit, increase productivity, raise quality consciousness and competitiveness, and enhance job quality. Recent experiences of different countries in the context of globalisation also demonstrate that SMEs are better insulated from the pressures generated by the volatility of world trade and capital markets. They are more resistant to the stresses, and more responsive to the demands of the fast-changing technologies and entrepreneurial responses. Indeed, they are observed to be a very important vehicle for new technology adoption and entrepreneurial development. Ensuring the competitiveness of the SMEs is important as it would help in overall growth of manufacturing sector as also the national economy. The Indian Context The micro, small and medium enterprises (MSME) sector contributes significantly to the manufacturing output, employment and exports of the country. It is estimated that in terms of value, the sector accounts for about 45 per cent of the manufacturing output and 40 percent of the total exports of the country. The sector is estimated to employ about 42 million persons in over 13 million units throughout the country. Further, this sector has consistently registered a higher growth rate than the rest of the industrial sector. There are over 6000 products ranging from traditional to high-tech items, which are being manufactured by the MSMEs in India. It is well known that the MSMEs provide the maximum opportunities for both self employment and jobs after agriculture. Recognizing the contribution and potential of the sector, the definitions and coverage of the MSE sector were broadened significantly under the Micro, Small and Medium Enterprises Development (MSMED) Act, 2006 which recognized the concept of â€Å"enterprise† to include both manufacturing and services sector besides, defining the medium enterprises. For collecting and compiling the data for the MSME sector (including khadi, village and coir industries), the Fourth All India Census of MSMEs with reference year 2006-07, is being conducted in the country. The Census will provide the first database on the MSME sector after the enactment of MSME Development Act, 2006. PERFORMANCE OF MSEs As per the quick estimates of 4th All-India Census of MSMEs, the number ofenterprises is estimated to be about 26 million and these provide employment to an estimated60 million persons. Of the 26 million MSMEs, only 1.5 million are in theregistered segment while the remaining 24.5 million (94%) are in the unregistered segment. The State-wise distribution of MSMEs show that more than 55% of these enterprises are in 6 States, namely, Uttar Pradesh, Maharashtra, Tamil Nadu, West Bengal, Andhra Pradesh and Karnataka. Further, about 7% of MSMEs are owned by women and more than 94% of the MSMEs are proprietorships or partnerships. In view of the MSME sectors role in the economic and social development of the country, the Government has emphasized on its growth and development. It has taken various measures/initiatives from time to time which have facilitated the sectors ubiquitous growth. No discussion on MSMEs can be complete without a full treatment of the unorganized sector in which ent erprises are typically established through own funds or funds obtained through non-institutional sources, they lack managerial bandwidth, do not have established channels for marketing and are centered around a single traditional technology. More than 94 percent of MSMEs are unregistered, with a large number established in the informal or unorganized sector. The National Commission for Enterprises in the Unorganised Sector (NCEUS) defines unorganized sector as enterprise employing less than 10 workers. It has estimated such enterprises at 58 million with employment generated of 104 million persons. Of these, more than half the workers are classified as ‘self-employed. A large segment in this universe of self-employed consists of those who are engaged in non-farm activities. This segment predominantly consists of own account enterprises, i.e., where there are no hired workers and are run by self with or without the help of unpaid family members. The own account enterprises can be distinguished into those running within households and those outside the households. The household enterprises operate on the basis of family labour organizing production on its own, acquire its own raw material, use its own machinery and tools and market its products. Apart from own account enterprises, this segment also consists of enterprises having hired workers between 2 to 9. Very often, these enterprises are located in clusters but function independently without inter-firm linkages. The Office of the DC (MSME) provides estimates in respect of various performance parameters relating to the Sector. The time series data in respect of the Sector on various economic parameters, is incorporated in the following Table: MSEs Performance: Units, Investment, Production, Employment Exports The figures in brackets show the % growth over the previous year. Projected COMPARISON OF THE MSE SECTOR WITH THE OVERALL INDUSTRIAL SECTOR: The MSE sector has maintained a higher rate of growth vis-à  -vis the overall industrial sector as would be clear from the comparative growth rates of production for both the sectors during last five years as incorporated in the Table given below: Comparative Growth Rates CONTRIBUTION OF MSEs IN THE GROSS DOMESTIC PRODUCT (GDP) EMPLOYMENT IN MSE SECTOR The total employment from the MSE sector (including SSSBEs) in the country as per the Third All India Census of MSEs with reference Year 2001-02 was 249.33 lakh numbers. The units operating with fixed premises are treated as MSEs. As per the estimates compiled for the year 2007-08, the employment was 322.28 lakh persons in the sector. The share of MSEs in the total employment among units engaged in manufacturing and services is around 34.93%. Challenges faced by smes Mentoring Advocacy Even today, most small business in India are set up by first generation entrepreneurs. They often have a product or service idea, some money, a zest to hard work but limited knowledge about markets, Government or bank procedures, cash flows or how to manage labour. This is where mentoring a hand holding support becomes crucial. At times, this comes from an individual such as friend, relative, an NGO or a parent unit. This is episodic and unable to meet the vast requirement which the country has. This is sought to be institutionalized through extension/outreach efforts of central and state Governments. Trained manpower is made available for this task, right down the district levels, to act as the friend, philosopher and guide. These resource persons guide in setting up a evit, making it commercially viable, interacting with financial institutions and understanding markets, as well as the impact of globalisation with advancements in it. There is a strong more towards linking SMEs with bigger commodity or supply chain and providing acceptable quality and delivery schedules. The Central Governments agency for the task, the Small Industry Development Organisation, has accordingly moved away from its pre-reform regulatory to a direct promotional role of hand holding, advocacy and facilitation. This encompasses the legislative support put in place, fiscal incentives and protection from unequal competition. Credit Credit is the lifeline of business. Small businesses lack access to capital and money markets. Investors are unwilling to invest in proprietorships, partnerships or unlisted companies. As risk perception about small businesses is high. So is the cost of capital, institutional credit, when available, requires collateral which in turn makes the owner of the unit even more vulnerable to foreclosure. Credit guarantee funds which assist lending institution in advancing loans or mutual guarantee systems involving common guarantees from a group of people have not emerged in a significant manner. Unit finances comes under severe stress whenever an occasional event such as a large order, rejection of consignment, inordinate delay in payment occurs. The common stereotype about a banker lending an umbrella in sunshine and wanting it back as soon as it rains, gets reinforced in their dealing with small enterprises. It is, therefore, not surprising, that small enterprises prefer to first tap own resources or loans from friends and relatives and theres look for external finance. In India, many of small manufacturing enterprises do not access bank finance and only about 16% of total bank credit finds its way to the sector. Despite being a priority sector for lending, small manufacturing enterprises get just about 8% of their annual turnover as working capital requirements, as against normative requirements of 20%. Even for this, cost of credit is high. The problem is recognized and is sought to be addressed through various ways: Establishment of ISO 9000 certified, specialized SSI bank branches in districts/clusters. Directive for working capital finance @ 20% of annual normative turnover. Waiver of collateral requirements upto Rs. 0.5 million. Setting up of a credit Guarantee Trust to cover loans upto Rs. 2.5 million. Composite loans from a single agency upto Rs. 2.5 million. A national equity fund for equity to SSI units at 5 percent service charge Technology As mentioned earlier, small enterprises are often regarded for their labour intensity and the capability to work with local resources. In the part, this has often led to less emphasis on technology. Run of the mill technology coupled with functional packaging and inadequate finishing have at times led to small sector products being labeled as being of poor or substandard quality. This has a cascading impact on competitiveness. As small enterprises realize the need to link up with large ones, they are having a relook at technology options which would improve productivity, effectiveness and competitiveness. While sourcing technology, small business need to concentrate on the following essential issues: Information about Technology For small units information about technology options is often through word of mouth or from a visit to an advanced unit. With the advent of internet, new vistas are opening up through electronic journey catalogue downloads and advanced search facilities. The technology bureau for small enterprise promoted with the assistance of the UN offers access to databases and information on technology. Technology intervention in clusters offers near by units an opportunity for a look and feel of advanced technology entrepreneurs are also assisted to participate in overseas trade fairs to update tem with latest worldwide. Tool rooms, testing centres, production-cum-process centres and workshops also assist in this task. Actual procurement of technology Barriers to import technology, technology transfer issues, vendor capability, after sales support, import procedures impede procurement. In India, the Asia Pacific Centre to Transfer of Technology promotes match making between buyer and seller and facilities procurement through escort services. Encouragement to import of capital goods has also helped. Finance for Technology upgradation Small enterprises look to external sources of funding for upgrading technology as withdrawing money from business entails its own costs. In India, a technology upgradation and modernization fund and a hire purchase scheme attempts to meet this requirement. These are however, funds at normal lending costs. A new scheme called the credit linked capital subsidy scheme, for reducing the cost of funds, has now been put into place. Market Access In todays world, small enterprises can hardly match the adventising support or distribution reach of a large corporation. In India, small units sell best in limited or neighbourhood markets or when they are meeting a low volume specialized demand which no large player can effectively caterto. Increasingly, now the endeavour is to build the marketing activity of small units around their competitive advantage i.e., products which are labour intensive, items which cater to niche markets, low volume high margin products, sub assembly tasks, outsourcing jobs and ancillarisation. Sub-contracting exchanges are being established through Government and Industry associations to promote such interface. After sales service for imported products, AMCs on electronic equipment, reverse engineering (to the extent that it is WTO compatible) are the other areas being encouraged, sophisticated marketing is a task best left to large players. Small enterprises in India are realizing that the term â€Å" marketing† perhaps implies different things to different people for new SME businesses, head on competition with established giants makes little sense. Infrastructure Small units have traditionally operated from homes or a neighborhood work shed. Slowly, they began moving out and clustering together wherever electricity, water, raw materials, markets or labour were easier to access. Policy makers in India had anticipated the need for suitable infrastructure five decades ago and began a programme for setting up industrial estates. Non-assessment of economic viability, tardy implementation and poor maintenance due to drying up of funds affected these adversely. Later in the post reform period, the problem was sought to be addressed by setting up of such estates exclusively for small business. Almost 50 such estates have been set up. Because of their better infrastructure such as roads, telecommunication, power, effluent treatment plants, power, banks, watch ward, and reasonable cost, they have proved to be popular with small manufacturing for factory accommodation, allotment of sheds on hire purchase as well as outright sale etc. A concerted move h as also now been initiated for upgrading existing estates. Globalisation The globalisation of trade commerce has been given a push by agreements in the WTO and changed the business environment. It has therefore become necessary to sensitise SMEs about these changes and prepare them for the future. In India, a number of steps have been taken in this regard. Apart from setting up a WTO cell in the nodal ministry, 28 sensitization workshops were conducted across the country. Workshops have also been held on intellectual property rights and bar coding. Monitoring of imports in specific sectors where SMEs hae a significant presence and initiation of anti-dumping action where dumping was noticed, are the other steps taken in this respect. Procedures Government and bank procedures coupled with inspections remain a major hurdle in growth of small units. There are over 60 central, state and local laws which regulate small businesses in the areas of labour, factory maintenance environment, municipal bye laws, taxation, power etc. These require the maintenance of as many as 116 registers and forms. To enforce these, there is an army of inspector who visit units leading to harassment, delay, obstruction and increase in cost of production. Many small units are one man shows and cannot satisfy the letter of the law. The streamlining of such rules and regulations has become necessary if the creative genius of Indian entrepreneurs is to be fully unleashed. Some state governments have exhibited initiative in this regard. The Central Government has initiated a study to enact a single law for small businesses. This enactment should ease the situation considerably. Exit Mechanism Like products, Industries too have life cycles. There are industry segments which have seen their best days. Similarly, there are individual units where no amount of additional funds will help. Their bank loans have become bad and non performing. A sound exit policy which also safeguards labour interests has therefore, become necessary. It is anticipated that as of 1998, over Rs. 3.8 billion were locked in sick/weak units. An exit policy would help fresh circulation of a significant amount. The first steps in this regard have been taken recently by Indias central bank where by one time settlement of dues as on 31 March, 1997 was allowed. The results have been encouraging. Strategy Interventions for Revitalisation and Growth Significant charges in economic environment are being heralded in by the WTO. The removal of QRS has led to increased competition with imports. Many sectors of industry are facing competition from Chinese or Taiwanese imports within the country or from Bangladesh Srilanka or Nepal in export markets. It is the belief of the Indian Government that promotion and not protection is the answer to the issues of survival and growth. Thus, while reservation of items for exclusive production continues, the focus must now be on strengthening capabilities. This implies a holistic look at the concerns of industry. As part of this, the following strategic interventions have been initiated Easing access to general credit Introduction of options of limited partnership and factoring Subsiding cost of finance for upgrading technology Industry specific technology upgradation programmes Fund for developing and accessing overseas markets for export Expanding reach of infrastructure programmes Ushering in a regime of self certification in lien of inspections for various regulations Interventions in the future require that hurdles to growth are removed. They must encourage a seamless movement from small to medium to large. The Indian Government, therefore, is working on a new vision for the SSI sector through a flexible approach and a motivated team. The advocacy role of Government now involves new dimensions such as building up and arguing cases before the world trade body or dispute redressal for a, articulating needs of small enterprises before decision makers and other agencies. Credit is increasingly being made available at international rates. Technology upgrades at both the cluster and the individual level are being assisted. Cluster level technologies will be at Government cost with only user charges recovered credit guarantee scheme has been put in place if our market has opened up to due to WTO, we need to enable our small units established foot holds in new markets opened up for then by globalisation. Thus, along with improving quality, they are being given the opportunity of over seas travel, conducting market surveys, test marketing etc. The existing industrial centres are being revamped by involving industry associations with some government assistance and finally a migration from sunset industries to sunrise industries is being encouraged through a comprehensive and graceful exit policy, which balances interest of labour with those of the owners. Conclusion The singular contribution of SMEs is on account of their unique characteristics. Their role in economic activity is manifest in both tangible and intangible ways. If this contribution is to be sustained, then their uniqueness needs to be nurtured in an overt and explicit manner. The Indian experience has shown that it is possible to design targeted interventions be they area specific like clusters or be they sector / sub-sector or product-specific. Other countries, be they Asian or OECD, also have policies which aim at similar support. The need of the hour is for us to learn from each other, drawing upon experiences and identity best practice policies. These in turn have to meet local conditions and circumstances. A one size fits all approach will not work. Nevertheless, there can be no two opinions about the priority that SME policies deserve for achieving the socio-economic goal of employment growth and social justice, along with the individual aspirations. Recent Government Policies and Measures In addition to the growth potential of the sector and its critical role in the manufacturing and value chains, the heterogeneity and the unorganised nature of the Indian MSMEs are important aspects that need to be factored into policy making an